Study Finds Most Companies Unprepared to Handle Social Media Criticism

A recent study conducted by Ethical Corporation and Useful Social Media found that of companies that have been subject to criticism through social media criticism 72% rated their preparedness as average or below.  Furthermore, the study found that 20% rated themselves are completely unprepared (only 15% felt fully prepared to handle and respond to criticism.

So how would your company handle online criticism?

If you’re unsure, or would just like a little advice take a look at our blog post: How to Handle a Bad Review, or feel free to contact us today for help with a specific problem.

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